🔒 Your privacy is our highest priority 🛡️ Protected with 256-bit SSL Encryption ✅ Your data is never sold to third parties 📋 Full Privacy Policy in Bengali 🔒 Your privacy is our highest priority 🛡️ Protected with 256-bit SSL Encryption ✅ Your data is never sold to third parties 📋 Full Privacy Policy in Bengali
Privacy & Security

Bit Jili Privacy Policy — Your Data Is Safe With Us

This page clearly explains how your personal information is collected, stored, and kept secure at bit jili. Protecting your privacy is our responsibility.

Last Updated: January 2026
Encrypted Data
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Completely confidential
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Sharing Data with Third Parties
24/7
Security Monitoring
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Two-Factor Authentication

How We Protect Your Data

How bit jili protects your privacy

Strong Encryption

All your data is secured with 256-bit SSL encryption. Using bank-grade security, bit jili protects your information from unauthorized access.

Identity Protection

Your national ID or passport details are used solely for identity verification and are never shared with advertisers or any third party.

Payment Information Kept Confidential

Bit jili never stores transaction details made through bKash, Nagad, or Rocket. All payments are processed directly through the respective service provider.

Cookie Controls

Bit jili uses only essential cookies. You can manage cookie preferences through your browser settings — no extra tracking involved.

Secure Data Storage

Your data is stored on secure servers with regular backups. Firewalls and advanced security measures are in place to prevent unauthorized access.

Your rights

You have the right to view, correct, and delete your personal data. Contact our support team at any time to exercise these rights.

Notice: By joining bit jili, you agree to this Privacy Policy. It forms part of our Terms & Conditionsterms.

1Introduction & Scope

Bit jili ("we", "us", "platform") takes your privacy seriously. This Privacy Policy ("Policy") describes how we collect, use, store, and protect the information of users on the bitjili.im website and mobile app.

By continuing to use our platform, you agree to this Privacy Policy. If you do not agree, please refrain from using the platform. This policy has been written with our Bangladeshi users in mind to ensure clarity and easy understanding.

bit jili complies with international data protection standards. Protecting your privacy is not just a legal obligation — it is our ethical responsibility.

2What information we collect

Bit jili may collect the following information:

Data type Example Purpose
Identity Information Full name, date of birth, national ID number Identity Verification & Age Confirmation
Contact Information Mobile number, email address Account Management & Communication
Transaction information Deposit/withdrawal amounts and timestamps Financial Record Maintenance
Device information IP address, browser type, device model Security & fraud prevention
Usage Data Game history and login timestamps Service improvement & customization

We only collect information that is strictly necessary. No unnecessary or excessive data is gathered.

3How Your Data Is Used

Bit jili uses your information for the following purposes:

  • To complete account registration and identity verification
  • To securely process financial transactions
  • To provide customer support and resolve issues
  • To detect and prevent fraud and unlawful activity
  • To improve platform services and enhance your experience
  • To send you relevant promotions and offers (with your consent)
  • To comply with legal and regulatory obligations

Your data is never sold to or shared with third parties for advertising purposes.

4Data Retention Period

Bit jili stores your information in accordance with the following policy:

  • Personal information is retained for as long as your account remains active
  • Financial information is retained for up to 5 years after account closure (as required by law)
  • Login and security logs are retained for up to 90 days
  • Marketing preference data is retained until you withdraw your consent

If you request deletion of specific data, it will be removed within 30 days unless we are required to retain it by law.

5Sharing information with third parties

Bit jili does not typically share your information with third parties. However, sharing may occur in the limited circumstances outlined below:

  • Payment Service Providers: Only the necessary information is shared with bKash, Nagad, and Rocket to process transactions
  • Identity verification service: With authorized verification agencies for the KYC process
  • Law Enforcement: Under court order or legal obligation
  • Technology service provider: Trusted service providers who assist in platform operations (bound by confidentiality agreements)

All third parties with whom data is shared operate under strict confidentiality agreements with us.

6Cookie & Tracking Policy

Bit jili uses cookies on its website and app. Cookies are small files stored on your device that help improve your browsing experience.

  • Essential cookies: Essential for login sessions and security
  • Performance cookies: Helps with site speed monitoring and usage analysis
  • Preference Cookies: Remembers your language and preference settings

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect the availability of certain features.

7Your Privacy Rights

Every registered member of bit jili has the following rights regarding their personal data:

  • Right to Know: You can find out exactly what information we hold about you
  • Right to Correction: You may request corrections to any inaccurate information
  • Right to Deletion: You may request deletion of your data unless we are required to retain it by law
  • Right to portability: You may request a copy of your data in a readily readable format
  • Right to Object: You may object to your data being used for specific purposes
  • Right to Opt Out of Marketing: You can opt out of promotional messages at any time

To exercise these rights support@bitjili.imEmail us or contact us via live chat.

8Child & Minor Protection

Bit jili strictly prohibits use of the platform by anyone under 18. We do not knowingly collect any information from minors.

If we are informed that data has been collected from a minor, we will immediately delete that information and close the account.

A note for parents — please enable parental controls on your devices and monitor your children's online activity.

9Security measures

The technologies and measures bit jili uses to protect your information:

  • 256-bit SSL/TLS encryption — all communications are fully encrypted
  • Two-Factor Authentication (2FA) — an extra layer of security at login
  • Automatic session expiry — you will be logged out after a period of inactivity
  • Real-time fraud detection system is active
  • 24/7 Security Monitoring Team
  • Regular security audits and vulnerability assessments

Play your part in staying secure — use a strong password, never share it with anyone, and avoid logging in from unfamiliar devices.

10Our Response to Data Breaches

In the event of a data breach, bit jili will take the following steps:

  • The relevant authorities will be notified within 72 hours of detecting a breach
  • Affected users will be notified by email or SMS as quickly as possible
  • The nature of the breach, potential impact, and the steps we have taken will be clearly communicated
  • Immediate technical measures will be taken to minimize any damage
  • Systems will be improved to prevent future occurrences

11Changes to the Privacy Policy

Bit jili may update this Privacy Policy as needed. In the event of any changes:

  • The "Last Updated" date at the top of the page will reflect the change
  • You will be notified by email or SMS of any significant changes
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy

We recommend checking this page regularly to stay up to date with our latest Privacy Policy.

12Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: support@bitjili.im
  • Live Chat: 24 hours a day, 7 days a week
  • Response Time: Typically within 24–48 hours

Our privacy team speaks Bengali and is always ready to address any concerns you may have.

Frequently Asked Privacy Questions

What our users want to know

No. Your mobile number is used solely for account verification, transaction confirmation, and important notifications. It is never shared with any third party.

Yes, completely safe. Your national ID details are used only for identity verification and are protected with 256-bit encryption. Access to this information is restricted once verification is complete.

After closing your account, you may request that your personal data be deleted. However, financial transaction records may be retained for up to 5 years for legal compliance. Please contact our support team for assistance.

Absolutely. You can opt out of promotional marketing messages at any time by reaching out via live chat or email. Please note that essential account and transaction-related messages cannot be disabled.

Email us at support@bitjili.im or submit a verified request via live chat. We will send you a detailed list of all information held under your name.
Your data is secure

Enjoy bit jili safely

We are fully committed to protecting your privacy. Register with confidence and enjoy the best gaming experience.

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